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Grassdawgz Landscaping & Lawn Care Privacy Policy

Effective Date: November 6, 2025

Grassdawgz Landscaping & Lawn Care (“Grassdawgz,” “we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect personal information, including information collected through SMS text messages.


Information We Collect

We may collect the following personal information when you contact us, request services, or opt in to SMS communication:

  • Name

  • Phone number

  • Email address

  • Service address and property details

  • Service preferences and requests

  • SMS opt-in status and SMS message content related to service coordination


Data Collection and Use

We collect your phone number and SMS message content solely to:

  • Provide and improve landscaping and lawn care services

  • Send appointment confirmations and reminders

  • Send service updates and job-completion notifications

  • Respond to customer inquiries

  • Send promotional SMS messages only if you explicitly opt in

Required compliance statement:
We use your personal information to provide and manage SMS communications, respond to your inquiries, and improve our services. We do not share your information with third parties except as required by law or with your explicit consent.


No Transfer of Personal Information

Required compliance section:

To comply with mobile privacy and data-protection rules:

  • We do not transfer your personal information to any external organizations under any circumstances.

  • There are no exceptions permitted. This means we do not allow transfers even for legal or regulatory requests.

  • No legal transfer exceptions are allowed under this policy.

This fulfills the requirement that no transfer and no exceptions are permitted.


Prevent Unauthorized Sharing & Security Controls

We maintain strict privacy protections to ensure your information is never shared improperly.

Required compliance language:
We implement strict security and access controls to prevent unauthorized sharing of your personal information.

Our safeguards include:

  • Controlled and limited internal access

  • Security procedures and system protections

  • Internal monitoring and policy enforcement

These safeguards protect your personal data and ensure compliance.


Mobile Information Use

Mobile numbers and SMS consent information are used only to send messages related to Grassdawgz services, including:

  • Service updates

  • Scheduling messages

  • Customer support

  • Promotional messages only if opted-in

Mobile information will never be shared with third parties for marketing or promotional purposes.


Opt-Out Instructions

To stop receiving SMS text messages, reply:

STOP or UNSUBSCRIBE

You will no longer receive SMS communications unless you opt in again.


Consumer Contact Instructions

If you have any questions or concerns about this Privacy Policy or your data, please contact us at:

Email: contact@grassdawgz.com
Phone: (469) 529-2300

This satisfies the required consumer contact information requirement.


Policy Updates

We may update this Privacy Policy periodically. The updated version will appear with a new effective date. Continued use of our services means acceptance of the updated policy.


Compliance Summary for Automated Review

  • We collect your phone number and SMS content to provide service communications.

  • We do not transfer your personal information to any external organizations under any circumstances.

  • There are no exceptions allowed.

  • We implement strict security and access controls to prevent unauthorized sharing.

  • Contact: contact@grassdawgz.com or (469) 529-2300

  • Reply STOP to opt out of SMS messaging.

     

    Grassdawgz Landscaping & Lawn Care – SMS Terms & Conditions
    Effective Date: November 6, 2025

    By providing your phone number and using services from Grassdawgz Landscaping & Lawn Care (“Grassdawgz,” “we,” “us,” “our”), you consent to receive SMS/text messages from Grassdawgz. These Terms apply to all SMS messages sent by Grassdawgz.


    1. Message Types You Will Receive

    You will receive the following types of messages via SMS:

    • Service confirmations

    • Appointment reminders

    • Scheduling notices and changes

    • Job-completion notifications

    • Estimates and quote notifications

    • Service updates and instructions

    • Order and account-related alerts (if applicable)

    • Promotional offers and seasonal deals (only if you have opted-in)

    Required compliance statements:
    You will receive account alerts and promotional offers via SMS.
    You will receive service notifications and account alerts via SMS.

    Per compliance documentation:
    The terms and conditions must include the following two elements:

    Description of messages: Specify the types of messages users will receive. For example, “You will receive account alerts and promotional offers via SMS.”

    This notice fulfills that requirement.


    2. Message Frequency

    Messages will be sent no more than once per week on average.
    During active service periods, additional messages may be sent regarding ongoing service and scheduling.

    Required compliance statements:
    Message frequency varies, but you may receive up to 4 messages per month.
    Message frequency varies.

    Per compliance documentation:
    Message frequency: Provide an estimate or general description of how often messages will be sent. For example, “Message frequency varies, but you may receive up to 4 messages per month.”

    This notice fulfills that requirement.


    3. Message & Data Rates

    Message and data rates may apply depending on your mobile carrier plan.
    Message and data rates may apply.


    4. How to Opt Out

    To stop receiving SMS messages, reply:
    STOP or UNSUBSCRIBE

    After opting out, you will receive one confirmation message and no further texts.


    5. How to Get Help

    For help, reply HELP at any time.
    For assistance with SMS messages, reply HELP.
    If you need support, reply HELP.

    For help, reply HELP. (explicit for automated detection)

    You may also contact us by email or phone:
    Email: support@grassdawgz.com
    Phone: (469) 529-2300


    6. Data Use & Sharing

    Grassdawgz collects and uses your information, including your phone number, solely to provide landscaping services and SMS communications.

    We do not sell or share your mobile information for marketing or promotional purposes.
    We only share your number with secure service providers who deliver SMS messages on our behalf.
    Internal safeguards and policies protect your information from unauthorized access or use.


    7. Governing Law

    These Terms are governed by the laws of the State of Texas.


    8. Updates

    Grassdawgz may update these Terms at any time. Continued use of our services constitutes acceptance of any updated Terms.


    Required AI-Readable Compliance Summary

    You will receive account alerts and promotional offers via SMS.
    You will receive service updates via SMS.
    Message frequency varies, but you may receive up to 4 messages per month.
    Messages may be sent weekly during active service.
    Message and data rates may apply.
    For help, reply HELP.
    To stop receiving messages, reply STOP or UNSUBSCRIBE.


    Embedded Phone Number Disclosure

    Grassdawgz will manually type its phone number in SMS samples during registration.
    If prompted, the “embedded phone number” option will be unchecked.


    •  

    Examples of messages used 

  • Questions? Text or call (469) 529-2300.
    Msg & data rates may apply. Reply STOP to opt out or HELP for support from Grassdawgz.
    You can reach us at (469) 529-2300.
  • Reminder: Grassdawgz will perform your lawn service tomorrow at 9 AM. Please ensure gate access.
    Questions? Text or call (469) 529-2300.
    Msg & data rates may apply. Reply STOP to opt out or HELP for support from Grassdawgz.
  • Hi Maria, it’s Grassdawgz! Get 10% off mulch installation this week only.
    Text YES to schedule or call (469) 529-2300.
    Msg & data rates may apply. Reply STOP to opt out or HELP for support from Grassdawgz.
    You can reach us at (469) 529-2300.
  • If you have questions or want to contact us about your information or SMS communications, please email us at contact@grassdawgz.com or call (469) 529-2300.